Question 1

Where does B&S Wholesalers Marketing ship to?

Accepted Answer

We offer shipping services within Peninsular Malaysia.

Question 2

Does B&S Wholesalers Marketing ship to other countries?

Accepted Answer

No, currently we only provide shipping services within Peninsular Malaysia (West Malaysia).

Question 3

Does B&S Wholesalers Marketing offer shipping fee discount?

Accepted Answer

For shipping fee discounts, you may redeem shipping vouchers when making a purchase:
• RM200 and above: RM10 off
• RM350 and above: RM15 off
• RM500 and above: RM25 off

Please note that fragile items, bulky items, promotional items, or special deals that require special delivery, are not eligible for free shipping. Please refer to the individual product details for more information.

Question 4

How do I track my order?

Accepted Answer

Once your parcel has been shipped, a tracking number will be sent to you via email (email subject: “Your order (Order Number) has been shipped | (Date & Time)”). You can track the delivery status using the information provided. Note: Please be advised that it may take up to 24 hours for the courier service to update the status of your parcel in their system.

Question 5

What is the delivery lead time?

Accepted Answer

For Peninsular Malaysia, the delivery lead time is 3-5 working days. For East Malaysia, the delivery lead time is 7-14 working days. 6) Does B&S Wholesalers Marketing accept COD (Cash On Delivery)? No, we do not currently offer Cash On Delivery (COD) as a payment option.

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Question: What is the delivery lead time?