KYC has been recorded as a blacklist of the same name and is not accepted, but I am not a criminal. How should I prove my facts in this case?

Question

Accepted Answer

There are 2 solutions below:- One is to bring your passport to the Metropolitan Police Department, and obtain Non criminal certificate from them. After submitting these documents to the Labuan Financial Services Authority, we will be able to accept the work after approval. The other, if your name notation or spell is different from a criminal with the same name, kindly sign your Personal Resume and application documents prepared by our us. After submitting these documents to the Labuan Financial Services Agency, we will be able to accept the work after approval.

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Question: KYC has been recorded as a blacklist of the same name and is not accepted, but I am not a criminal. How should I prove my facts in this case?