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Question: I cannot log in when I try to log in to Internet Banking after a long time. What should I do in this case?
5-3. About Account Management
Answer: Depending on the financial institution, if you have not logged in for a long time (usually 1 year), you may be locked for security. You will need to call customer support to have it unlocked. * Kindly log in regularly for the purpose of checking the balance at least once in several months.