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Answer: 1. For weights less than 0.1kg, charges are based on 1 kg. 2. Regular goods take 2-4 business days; sensitive goods take 4-6 business days. (Not including factors such as weather, customs inspections, holidays, etc.) 3. Free from volume weight within 20KG, VSPEED Consolidated Shipping provides free air shipping without the need to worry about volume issues. Example: Volumetric weight (dimensional weight) is 20KG, actual weight is 1KG - VSPEED only charged for 1KG freight! *This promotion only includes West Malaysia air shipping 4. Volumetric weight restriction: A. If [Volumetric Weight] - [Actual Weight] is less than 20KG, you can enjoy the free volumetric weight offer; B. if [Exceeds 20KG], charges will be based on half the volumetric weight. 5. Sensitive goods are shipped through the regular channel, and during customs clearance, if they cannot pass through security checks, the airline will directly return the parcel to the China International Air Transport Company. 6. If parcel was returned to China International Air Transport Company, the originally paid shipping fee will not be refunded. Sensitivity shipping fees must be paid again before the shipment could be sent out. VSPEED and the airline company will not bear these costs. 7. If the prohibited items inspected by customs and resulting in confiscation or any legal liability, the recipient will be responsible on it. *Examples: Items restricted by the International Air Transport Association (IATA), such as flammable and explosive materials, currency, plants, alcohol, powders, etc. 8. For East Malaysia air shipping, the following categories of goods require a permit for customs clearance. *Food *Power tools *Plants *Household appliances (such as air conditioners, rice cookers, fans, humidifiers, televisions, kitchen appliances, vacuum cleaners, audio equipment, etc.) 9. Singapore air freight requires AVA (Agri-Food & Veterinary Authority) certification for food and goods that come into contact with the mouth. 10. Delivery via air freight to the following areas in Singapore is not available: i. Jorong Island ii. Jurong Port iii. Military Camps iv. Airports v. Student Dormitories vi. Hospitals vii. Prisons