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Question: Can I make changes to or cancel my order once it's been placed?
Orders & Payment
Answer: Unfortunately, once you have successfully placed an order, we will not be able to make any further changes such as shipping method upgrades or change in quantities as your order might have been packed & ready to be collected by courier. Please ensure that the information you entered is accurate. Once item(s) is/are shipped, Wellness Premium will not be responsible for lost item(s) due to inaccuracy of address or contact information. You're required to contact the courier service provider for address amendment after the order is shipped. But we genuinely want to help you resolve any issues that may arise. If you need further assistance or have any questions, please don't hesitate to contact our Customer Support Team via WhatsApp (+65 9890 2336) or send an email to [email protected].