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Answer: At Wellness Premium, we do not offer refunds once an order has been placed. However, if you encounter any issues with the item you've received, please don't hesitate to get in touch with us. You can reach us via WhatsApp at (+65 9890 2336) or send an email to [email protected]. Our dedicated team is here to assist you. We will promptly assess the situation and, if necessary, arrange for a replacement. Please refrain from discarding the product unless we explicitly instruct you otherwise.