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Question: What if my shipping address was entered incorrectly?
Shipping & Return
Answer: Wellness Premium diligently delivers your orders to the address provided, following your precise shipping instructions. Hence, ensuring the accuracy of the shipping address is solely the responsibility of the customer. To ensure a smooth delivery process, we kindly ask you to carefully review and confirm the accuracy and completeness of your shipping address before finalizing your order. If you discover an incorrect address after making a purchase, we recommend reaching out to the courier company directly once you have your tracking information. They will be able to assist with options like intercepting the package, rerouting it, or arranging for a pickup. While we do not provide refunds for address errors, we genuinely want to help you resolve any issues that may arise. If you need further assistance or have any questions, please don't hesitate to contact our Customer Support Team at Whatsapp (+65 9890 2336) or email to [email protected] *Kindly note that Wellness Premium disclaims any responsibility for shipments to addresses that were incorrectly entered during the checkout process.