List of Frequently Asked Question MAC APPARELS Johor Bahru (JB), Malaysia

MAC APPARELS https://www.mackdesign.com.my

What is your minimum order quantity (MOQ)?

Our minimum order quantity depends on the product and printing method. Some items can start from as few as 20 pieces, while others may require higher quantities. Contact us for a recommendation based on your project.

MAC APPARELS https://www.mackdesign.com.my

Is there a setup charge?

Some printing methods may require artwork preparation or screen setup charges. We'll explain all costs clearly before production begins.

MAC APPARELS https://www.mackdesign.com.my

How much does custom T-shirt printing cost?

Pricing depends on several factors, including: Quantity Garment type Printing method Number of print locations Artwork complexity Contact us for a free quotation.

MAC APPARELS https://www.mackdesign.com.my

Which printing method should I choose?

The best method depends on your design, quantity, fabric, and budget. We offer: Silkscreen Printing DTF (Direct to Film) Heat Transfer Embroidery Sublimation UV Printing (selected products) Our team will recommend the most suitable option.

MAC APPARELS https://www.mackdesign.com.my

Can I order different sizes in one order?

Yes. You can mix different sizes within the same design and order quantity.

MAC APPARELS https://www.mackdesign.com.my

Can I order different colours?

Yes. Depending on the product, you may mix colours, subject to stock availability and minimum quantity requirements.

MAC APPARELS https://www.mackdesign.com.my

Can I reorder the same design later?

Absolutely. We keep your artwork on file, making future repeat orders faster and more consistent.

MAC APPARELS https://www.mackdesign.com.my

I don't have a design. Can you help?

Yes. Our in-house design team can assist you in creating professional artwork that matches your brand identity and printing requirements.

MAC APPARELS https://www.mackdesign.com.my

Is the design consultation free?

Yes. We provide complimentary design consultation and product recommendations before production begins.

MAC APPARELS https://www.mackdesign.com.my

What artwork format should I send?

Vector files such as AI, EPS, or PDF are preferred. However, we can also work with PNG, JPEG, PSD, or other common formats and advise if improvements are needed.

MAC APPARELS https://www.mackdesign.com.my

Which printing method lasts the longest?

Embroidery and silkscreen printing generally provide the best durability. The ideal method depends on your garment, artwork, and intended use.

MAC APPARELS https://www.mackdesign.com.my

Can you print full-colour designs?

Yes. We can produce vibrant full-colour artwork using DTF, digital printing, or sublimation, depending on the product.

MAC APPARELS https://www.mackdesign.com.my

How long does production take?

Production usually takes 7–14 working days after artwork approval and deposit payment. Larger or more complex orders may require additional time.

MAC APPARELS https://www.mackdesign.com.my

Can you handle urgent orders?

Yes. We offer expedited production for urgent projects, subject to production capacity and material availability.

MAC APPARELS https://www.mackdesign.com.my

Will I receive a sample before production?

Depending on the project, we can provide a digital mock-up, physical sample, or pre-production sample for approval.

MAC APPARELS https://www.mackdesign.com.my

What products do you supply?

We supply a wide range of custom products including: Corporate uniforms Polo shirts T-shirts Jackets Hoodies Caps Tote bags Water bottles Lanyards Notebooks Gift sets Event merchandise Promotional products

MAC APPARELS https://www.mackdesign.com.my

Can you source products that are not listed on your website?

Yes. Through our sourcing network in Malaysia and overseas, we can help source custom products that meet your requirements.

MAC APPARELS https://www.mackdesign.com.my

Do you deliver throughout Malaysia?

Yes. We deliver nationwide, including Johor Bahru, Kuala Lumpur, Penang, Sabah, and Sarawak.

MAC APPARELS https://www.mackdesign.com.my

Do you deliver to Singapore?

Yes. We regularly supply corporate apparel and merchandise to businesses in Singapore.

MAC APPARELS https://www.mackdesign.com.my

Can you ship internationally?

Yes. We can arrange international shipping for selected products.

MAC APPARELS https://www.mackdesign.com.my

Do you provide quotations?

Yes. We provide free, no-obligation quotations based on your project requirements.

MAC APPARELS https://www.mackdesign.com.my

How do you ensure product quality?

Every order undergoes quality checks throughout production, including artwork verification, colour consistency, printing accuracy, and final inspection before delivery.

MAC APPARELS https://www.mackdesign.com.my

Can I see samples before placing an order?

Yes. We can show previous samples or arrange physical samples depending on the product.

MAC APPARELS https://www.mackdesign.com.my

Can you supply uniforms for large companies?

Yes. We regularly handle large corporate orders and can manage bulk production while maintaining consistent quality.

MAC APPARELS https://www.mackdesign.com.my

Can you produce merchandise for events?

Yes. We provide complete event merchandise solutions, including apparel, gifts, giveaways, and promotional items.

MAC APPARELS https://www.mackdesign.com.my

Can you help with product recommendations?

Absolutely. Based on your budget, audience, and event objectives, we'll recommend products that best suit your needs.

Explore answers with confidence.

All Category

What is your minimum order quantity (MOQ)?

Is there a setup charge?

How much does custom T-shirt printing cost?

Which printing method should I choose?

Can I order different sizes in one order?

Can I order different colours?

Can I reorder the same design later?

I don't have a design. Can you help?

Is the design consultation free?

What artwork format should I send?

Which printing method lasts the longest?

Can you print full-colour designs?

How long does production take?

Can you handle urgent orders?

Will I receive a sample before production?

What products do you supply?

Can you source products that are not listed on your website?

Do you deliver throughout Malaysia?

Do you deliver to Singapore?

Can you ship internationally?

Do you provide quotations?

How do you ensure product quality?

Can I see samples before placing an order?

Can you supply uniforms for large companies?

Can you produce merchandise for events?

Can you help with product recommendations?