List of Frequently Asked Question ASIAGENESIS HEALTH PLT PJ, Selangor, KL, Malaysia

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Is your hospital located in China? How can I contact you from Malaysia?

Yes, Chongqing Hygeia Tumor Hospital is a national-level cancer hospital in China. We have an official customer service center based in Malaysia, assisting you with all inquiries, medical translation, report submission, and treatment arrangements. You don’t have to worry about the process or language barrier.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Which city is your hospital in? Is it safe?

We are located in Chongqing, a major first-tier city in China. It’s modern, safe, well-connected by subways and international airports, and comfortable for foreign patients to stay during treatment.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How many Malaysian patients have you treated? Do you have any statistics?

We have treated over 150 Malaysian patients, mainly for lung cancer, brain tumors, liver cancer, and nasopharyngeal cancer. Most patients were satisfied with the treatment and experience, and some have shared their stories in videos or interviews.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Do you collaborate with any organizations in Malaysia?

Yes, we have an official service partner in Malaysia, working with local medical clinics and wellness centers to assist Malaysian patients with medical consultations, report translations, visa support, and travel planning.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

I’m worried about being misled or taken to a small clinic. How big is your hospital?

Rest assured, Hygeia Tumor Hospital is a large-scale, certified specialty hospital, covering over 10,000 square meters. You can view real photos and government registration online. All patients receive direct treatment at our hospital, not through third-party referrals.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

I don’t speak Chinese — is there translation support in China?

Our hospital in China has Malaysian service staff and bilingual nurses who speak Malay/English. Translators can also be arranged during the whole process. Whether it’s medical explanations or daily needs, we’ll make sure communication is smooth.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What is your hospital’s core treatment? What types of cancer is it suitable for?

We specialize in the 5th Generation Gamma Knife (Gyro Knife) precision radiotherapy, ideal for patients who can’t undergo surgery, have metastatic tumors, recurrence after surgery, or are concerned about side effects. We often treat brain tumors, lung cancer, liver cancer, breast cancer, nasopharyngeal cancer, and prostate cancer.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What is the Gyro Knife / 5th Generation Gamma Knife? Is it painful? Do I need hospitalization?

The Gyro Knife is one of the most advanced precision radiotherapy systems available today. It delivers focused radiation to the tumor without damaging surrounding healthy tissue. The treatment is non-invasive, painless, and bloodless. Typically, patients require 10–12 sessions, with each session lasting 10–20 minutes. No hospitalization is usually needed, making it ideal for elderly or weaker patients.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

I/my family member had chemo, surgery, or radiotherapy. Can we still do Gyro Knife?

Yes, Gyro Knife is especially effective for patients who’ve had surgery, chemo, or radiotherapy but experienced recurrence or metastasis. It is often used as a follow-up or alternative treatment. A doctor will assess your case based on your scans.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What are the side effects of Gyro Knife? Is it safe?

Gyro Knife is a high-precision, low-risk treatment. Side effects are usually mild—some patients may feel slight fatigue or redness in the treated area, but recovery is quick. Compared to traditional radiotherapy, it is safer and more targeted.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Can your hospital treat elderly or pediatric patients?

Yes. Gyro Knife is non-invasive, painless, and does not require anesthesia, making it ideal for elderly patients, children, or physically weak individuals. Our doctors will customize the treatment plan according to the patient’s age and condition.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Besides Gyro Knife, what other treatments do you offer?

Besides Gyro Knife, we offer: ☑ Multi-disciplinary tumor board (MDT) ☑ Targeted therapy / immunotherapy consultation ☑ Advanced radiotherapy (IMRT / X-Knife) ☑ Image-guided interventional procedures

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What other types of cancer treatment do you provide?

Absolutely. Hygeia is a comprehensive cancer treatment center. In addition to Gyro Knife radiotherapy, we also offer: 🔹 Minimally invasive interventional therapies (e.g. TACE, ablation) 🔹 Surgical tumor resection (open or laparoscopic) 🔹 Chemotherapy / IMRT / X-Knife advanced radiotherapy 🔹 Targeted & immunotherapy combination plans 🔹 Integrated Traditional Chinese Medicine & pain control 🔹 Nutritional, psychological, and post-recovery support We use a Multi-Disciplinary Team (MDT) approach to design the best personalized plan for each patient.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Can you perform surgeries? What kind of doctors carry them out?

Yes, we have a dedicated surgical oncology department. Surgeries are performed by chief or associate chief surgeons from top hospitals with years of experience. We conduct surgeries for lung, liver, breast, stomach, and brain tumors, including: -Open thoracic/abdominal surgery -Laparoscopic minimally invasive surgery -Microscopic neurosurgical tumor removal We provide pre-op evaluation and post-op support (radiotherapy, targeted therapy) for a full treatment cycle.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Can you perform surgeries? What kind of doctors carry them out?

Yes, we specialize in interventional oncology—especially for patients who cannot undergo surgery or have recurrent tumors. Options include: -Transarterial chemoembolization (TACE) -Percutaneous radiofrequency/microwave ablation (RFA/MWA) -Intravascular radiation / embolization These therapies are minimally invasive, fast to recover, and suitable for patients with poor surgical tolerance.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Do you offer interventional treatments? For example, inoperable liver cancer?

Yes, we specialize in interventional oncology—especially for patients who cannot undergo surgery or have recurrent tumors. Options include: -Transarterial chemoembolization (TACE) -Percutaneous radiofrequency/microwave ablation (RFA/MWA) -Intravascular radiation / embolization These therapies are minimally invasive, fast to recover, and suitable for patients with poor surgical tolerance.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Can radiotherapy be combined with targeted or immunotherapy?

Yes, we can combine radiotherapy with targeted or immunotherapy (PD-1/PD-L1) depending on your case. This is especially effective for brain metastases, lung, and liver cancers. We’ll assess your suitability before proposing a combined approach.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Do you offer traditional Chinese medicine? How do patients recover post-treatment?

Yes, we have an integrated TCM (Traditional Chinese Medicine) department, providing post-treatment recovery care, immune enhancement, detox support, acupuncture, nutrition therapy, and emotional wellness. Our goal is whole-body healing, not just tumor removal.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How do I know if I or my family member is suitable for this treatment?

You only need to provide your latest CT/MRI scans and diagnosis, and we will arrange a free preliminary evaluation by our specialist doctor in Hygeia to determine if Gyro Knife treatment is suitable.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How do I get started?

Very simple: 1️⃣ Send us your medical report / CT / MRI scan 2️⃣ Fill in basic info (we’ll assist) 3️⃣ Wait for doctor’s evaluation (1–2 working days) 4️⃣ If suitable, we’ll assist with the treatment travel plan to China

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How do I make an appointment? Is a deposit required?

Just send us your medical report for a free preliminary review. If the doctor confirms suitability, we’ll proceed to confirm the appointment. A small deposit may be required to secure your treatment slot; the rest is paid directly at the hospital.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Is it troublesome to go to China for treatment? What if I don’t speak Mandarin?

It’s not complicated. We’ll help arrange everything: appointments, travel, translation, pickup, accommodation recommendations, etc. You will have Malay- or English-speaking support staff throughout the journey, so you can focus fully on your recovery.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How long do I need to stay in China during treatment? What about accommodation?

The treatment usually takes 10–12 sessions, once a day, so you’ll need to stay around 2–3 weeks. We will help you arrange a nearby hotel or service apartment, which is convenient, safe, and affordable (RM100–180/night)

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Do I need a visa to go to China? Can you help with the process?

Yes, a China visa is required, either for tourism or medical treatment. We’ll help by providing an official hospital invitation letter and medical statement. If needed, we can also guide you to a local travel agent who handles visa applications.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Can I bring a family member? Where can they stay?

Yes, of course. Many patients bring family members along. We can help arrange family-friendly rooms or twin-sharing options, so your companion can stay nearby. They can also wait in the hospital’s family lounge during treatment.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Is the treatment expensive?

Treatment cost depends on the tumor type and size. As a national public hospital, Hygeia offers transparent and reasonable pricing. After doctor evaluation, we’ll provide a full quote. ⚠️ The good news is: with precision therapy, many patients only need one session, saving both time and cost of hospitalization.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Have Malaysian patients already undergone treatment? Were the outcomes successful?

Yes, we have helped many patients from Malaysia, including those with brain metastases from lung cancer, inoperable liver cancer, and recurrent nasopharyngeal cancer. The results are excellent, and some patients have shared their stories. We can send you their videos or testimonials.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How long will the treatment results last? Will there be recurrence?

The duration of effect varies by condition and patient, but most patients experience long-term control or tumor clearance after Gyro Knife. Recurrence rates are much lower than with conventional radiotherapy. We recommend follow-up reviews every few months to ensure continued success.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What type of hospital is Chongqing Hygeia Tumor Hospital? Is it legitimate and reliable?

Chongqing Hygeia Tumor Hospital is a nationally certified tertiary cancer hospital in China. Backed by a top-tier expert team and national research programs, Hygeia has focused on precision radiotherapy for years. The hospital is ISO-certified and recognized as one of the leading cancer centers in Southwest China.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

What’s the difference between your Gyro Knife and the Gamma Knife used in other hospitals?

Our Gyro Knife is the 5th generation Gamma Knife technology, with major upgrades over earlier models: ☑ Higher precision (millimeter-level) ☑ No rigid head frames required – more comfortable ☑ Dynamic tumor tracking with 360° beam delivery ☑ Fewer side effects and broader application range

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

Are your treatment technologies certified? How safe are they?

Our Gyro Knife system is nationally patented in China, and holds FDA and CE certifications, proving its global safety and efficacy standards. Each session is carefully monitored by our medical physicists and doctors to ensure absolute safety.

ASIAGENESIS HEALTH PLT https://www.hygeiahospital.com.my

How many doctors do you have? Are they oncology specialists?

Our hospital has over 300 medical staff, including specialists in oncology, radiotherapy, neurosurgery, and imaging—all from top-tier Chinese hospitals. Doctors operating the Gyro Knife system have 10+ years of clinical experience in cancer care.

Explore answers with confidence.

All Category

Is your hospital located in China? How can I contact you from Malaysia?

Which city is your hospital in? Is it safe?

How many Malaysian patients have you treated? Do you have any statistics?

Do you collaborate with any organizations in Malaysia?

I’m worried about being misled or taken to a small clinic. How big is your hospital?

I don’t speak Chinese — is there translation support in China?

What is your hospital’s core treatment? What types of cancer is it suitable for?

What is the Gyro Knife / 5th Generation Gamma Knife? Is it painful? Do I need hospitalization?

I/my family member had chemo, surgery, or radiotherapy. Can we still do Gyro Knife?

What are the side effects of Gyro Knife? Is it safe?

Can your hospital treat elderly or pediatric patients?

Besides Gyro Knife, what other treatments do you offer?

What other types of cancer treatment do you provide?

Can you perform surgeries? What kind of doctors carry them out?

Can you perform surgeries? What kind of doctors carry them out?

Do you offer interventional treatments? For example, inoperable liver cancer?

Can radiotherapy be combined with targeted or immunotherapy?

Do you offer traditional Chinese medicine? How do patients recover post-treatment?

How do I know if I or my family member is suitable for this treatment?

How do I get started?

How do I make an appointment? Is a deposit required?

Is it troublesome to go to China for treatment? What if I don’t speak Mandarin?

How long do I need to stay in China during treatment? What about accommodation?

Do I need a visa to go to China? Can you help with the process?

Can I bring a family member? Where can they stay?

Is the treatment expensive?

Have Malaysian patients already undergone treatment? Were the outcomes successful?

How long will the treatment results last? Will there be recurrence?

What type of hospital is Chongqing Hygeia Tumor Hospital? Is it legitimate and reliable?

What’s the difference between your Gyro Knife and the Gamma Knife used in other hospitals?

Are your treatment technologies certified? How safe are they?

How many doctors do you have? Are they oncology specialists?