I am Singaporean PR / permit / pass holder. Do I need to fill in SG Arrival Card?
From 15th April 2022, fully vaccinated Singapore residents and long-term pass holders arriving via the land checkpoints will no longer need to submit the health declaration via the SG Arrival Card.
Refer to the following for more details:
https://www.ica.gov.sg/news-and-publications/newsroom/media-release/health-declaration-no-longer-required-for-vaccinated-singapore-residents-and-long-term-pass-holders-using-the-land-checkpoints
Tipping is optional and depends on whether you liked our driver service. As a reference, our popular drivers do get around SGD10-SDG30 as a tip from customers.
You can book anytime before the pick-up time. However, most of the time the taxis are fully booked within 3 days so we encourage you to schedule your booking at least 3 days in advance.
How long in advance can I revise my travel schedule?
You can make travel changes 24 hours before the scheduled date. However, the acceptance of the revision will still depend on the availability of the taxi.
Do you impose extra charges in case of flight delays?
We do charge waiting time, but if you provide us with your flight number, our drivers can monitor your arrival and discuss waiting charges accordingly.
In Singapore, it’s a requirement. We offer child car seats (for children up to 18kg) for an additional SGD 10 each way. We can arrange one child seat per trip due to limited availability, or you can bring your own car seat.
Do you provide services for daily trips or weddings, and what are the rates?
Yes, we offer these services. When booking, please select “Special Request” for Trip Type, and we will provide a customized quotation based on your specific needs.
How can I obtain a Visa On Arrival (VOA) as an Indian or Chinese passport holder?
Tips for applying for Visa On Arrival (VOA):
1. The process typically takes approximately one hour.
2. VOA counters operate 24 hours a day.
3. Payments are accepted by credit card only, and cash is not an option.
4. The VOA fee is RM200 per passenger.
5. Please be aware of an additional SGD30 waiting charge at the VOA office for your journey.