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ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro

NEWPAGES - Malaysia's leading digital marketing expert, specializing in ecommerce solutions, responsive web design, SEO services & mobile app development.

[email protected]

83, Jalan Flora 1/9, Taman Pulai Flora, 81300 Skudai, Johor

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ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

What payment method that we offer for ecommerce website?

a) Manual Payment Method - Bank transfer, E-wallet (Scan QR Code), ATM Cash deposit, Cash on Delivery (COD), Cheque b) Payment Gateway - Credit/ Debit card, FPX, E-wallet (Digital Version) , Buy Now Pay Later (BNPL)

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Are there any additional charges for payment method setup, transactions, or others?

NEWPAGES does not charge extra fees. However, if you choose a payment gateway, the provider might charge a setup fee, annual fee, and transaction fee (depending on the provider you choose).

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I set up multiple payment methods on my website?

Yes, you can set up multiple payment methods for buyers to choose from.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I change to another payment gateway after integration?

Yes. To change your current payment gateway, please email [email protected] using your master email. Request to switch to your preferred payment gateway and explain the reason for the change. Our support team will forward your request to the relevant person, who will then review your request and contact you for further details.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Does NEWPAGES handle shipping order for merchant?

NEWPAGES does not handle shipping orders. Merchants need to manage the entire process of shipping orders themselves. However, NEWPAGES does offer integration with two shipping solutions: Lalamove and Easyparcel (supporting J&T, DHL, Poslaju, Skynet).

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

How do I provide free shipping to my customers?

You can offer free shipping in a few ways: a) Free shipping for a specific area b) Free shipping for orders over a certain amount c) Create free shipping vouchers

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I set international shipping charges?

Yes, you can set international shipping charges by adding zones, selecting the countries, and setting the shipping charges.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I use system to print out airway bill?

Merchant are only able to print out airway bill when using the easyparcel function.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

What is payment gateway?

A payment gateway is a secure online service that processes and authorizes financial transactions between merchants and customers, ensuring smooth and safe transfer of funds while protecting sensitive payment information.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

If I prefer not to utilize Lalamove and EasyParcel, can I opt for a different courier service?

Yes, you can also choose your own preferred shipping solution and set up shipping charges

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

How to apply a payment gateway on website?

There are a few simple ways to apply a payment gateway: 1) Check the payment gateways that Newpages supports (may refer to https://www.ecommerce-pro.my/payment-gateway-comparison) 2) Choose your preferred payment gateway 3) Register an account (via payment gateway agents or online). 4) Integration

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

What shipping logistic integration available in NEWPAGES?

NEWPAGES offer lalamove and easyparcel integration.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I set different regions with different shipping charges?

Yes, you can set different shipping charges for different regions

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I set self pick up options?

Yes, You can offer a self-pick-up option with multiple locations for customer to pick up their order

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

Can I offer cash on delivery (COD) option?

Yes, You can offer a cash-on-delivery option for customers to choose from.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

What methods can I use to set up my shipping charges?

You can set up shipping charges based on: a) Weight-based b) Per order (one-time charge) c) Per item d) Quote shipping e) free shipping

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

How can I inform customers about their order status?

After customers make a purchase, system will automatically send email notifications to customer regarding their order status

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

If I can't find the payment gateway I want within the payment gateways supported by NEWPAGES, what should I do?

You can get in touch with NEWPAGES for more information.

ONESYNC Ecommerce Pro

ONESYNC Ecommerce Pro https://www.ecommerce-pro.my

What is manual payment method?

A manual payment method is one where customers manually make payments through a specific method (such as bank transfer, ATM, scan QR code & cash on delivery, etc.). Transactions made using a manual payment method will not be automatically linked to orders. Consequently, merchants will need to verify the receipt themselves and, once confirmed, manually update the order status as paid. * NEWPAGES did not impose extra charges for manual payment methods.