List of Frequently Asked Question CITY CONNECTOR TRANSPORTATION

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

How do I book a transportation?

You may book directly using our online booking form. For faster respond, you may WhatsApp us +60167318939

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

When should I make the booking?

You can book anytime before the pick-up date. However, to ensure transportation availability, we encourage you to schedule your booking at least 24 hours before we you travel.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Are the rates for per vehicle or per person?

All our transport charges are per vehicle and not per passenger.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

How do I make payment?

You can make the payment in cash to the driver in Singapore Dollar and also accept PAYNOW. No credit card is accepted.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Can I book a transportation with more than one stop?

Yes, kindly note each additional pick up or drop off will be additional SGD10.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Can I can revise my travel schedule?

You can change your trip plan 24 hours before the scheduled date. However, the acceptance of the revision subject to the availability of the driver.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Do you require booking fee or any payment as a booking confirmation?

Yes, you need to pay a deposit of SGD50 for the booking. The rest of the fee can be paid to the driver at the time of pick up.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

How do I find my driver at the airport?

Your driver will be waiting at the arrival hall. Besides, your driver has your details and may contact you.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

How long is the transfer between Singapore to JB?

It would take 2 hours travelling time from Singapore to Johor Baharu depending on the traffic condition.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

When will I receive the driver’s details?

You will receive your driver’s details on WhatsApp or SMS by 9:00pm on the night before your travelling date.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Will there be any surcharge if my flight is delayed?

We usually don’t impose a surcharge if you provide us with your flight information during the booking. This helps us to estimate your arrival time and keep track of the flight schedule for any delay or cancellation.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Do you only provide transfers from Singapore to Johor Bahru?

We provide transfer services from Singapore to anywhere in Malaysia, not only in Johor Bahru. You may check all other destination.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Are they any hidden or extra charge?

All rates are listed on our website. There is no extra charge once we have confirmed your booking unless you requested change of your destination point during the travel.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

What types of transport models do you have?

Our transportation includes Toyota Innova, Toyota Alphard and Hyundai Starex. Each transport model will have different rates, kindly refer to our website price list table or contact us for more details.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

How is your cancellation policy?

We do not impose any cancellation fee but would appreciate if you could inform at least 48 hours before your travelling date for any cancellations.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

When crossing the borders in Singapore and Malaysia, should the passenger get off the private car?

No. The passengers need to stay in the car during the entire journey.

CITY CONNECTOR TRANSPORTATION https://www.sgmyjbtransportation.com

Are passengers covered with insurance?

Yes, all passengers are covered under vehicle insurance for your safety.

Explore answers with confidence.

All Category

How do I book a transportation?

When should I make the booking?

Are the rates for per vehicle or per person?

How do I make payment?

Can I book a transportation with more than one stop?

Can I can revise my travel schedule?

Do you require booking fee or any payment as a booking confirmation?

How do I find my driver at the airport?

How long is the transfer between Singapore to JB?

When will I receive the driver’s details?

Will there be any surcharge if my flight is delayed?

Do you only provide transfers from Singapore to Johor Bahru?

Are they any hidden or extra charge?

What types of transport models do you have?

How is your cancellation policy?

When crossing the borders in Singapore and Malaysia, should the passenger get off the private car?

Are passengers covered with insurance?