List of Frequently Asked Question CK Builders Concept Sdn Bhd Selangor, Petaling Jaya, Malaysia, Kuala Lumpur (KL)

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I register for CK E-store shopper account?

Simply click on “My account” at the top right corner of the website. You can login using your Facebook or create a login credentials using your email address.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I change my account information?

Log into your account and click on “Account settings” to update your account information.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I reset my password if I forgot it?

Simply click on this link https://www.ckbuilders.com.my/forget_password/, enter your email address and we'll email you the instructions on how to reset your password.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I place an order?

Simply add to cart the product that you’d like to purchase and proceed to checkout. For first time CK e-store shoppers, you may sign up for convenient shopping moving forward or continue as guest to provide your shipping details.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How much do I pay for shipping fee?

Enjoy free delivery for purchase of RM100 and above in a single receipt. Purchases below RM100 and some other products might incur a shipping fee which varies per location. Please refer to the calculation of the shipping fee upon checkout.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

What are the payment methods available?

We accept Credit Card/Debit Card, FPX, Grabpay, Boost, MCash, Touch n Go, Maybank, and QRPay.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I use my voucher?

Simply enter the voucher code upon checkout to enjoy your discount.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will you send me a confirmation after placing an order?

Yes, we’ll notify you through email after the payment has been completed.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

When can I receive my order?

Delivery usually takes 7 to 14 working days, unless specified otherwise.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How do I track the status of my order?

Log into your account, then click on “My Order” to check the status of your order.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will I be notified before delivery?

Yes, our delivery personnel will call you on the date and time of delivery before delivering to your doorstep.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

I am not at home at the time of delivery, what should I do?

Should you not be able to receive your order, a re-delivery will be arranged at another time.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will I be able to change my delivery address after placing an order?

Kindly send an email to [email protected] or call our customer service +60129129088 to make an arrangement.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I cancel my order?

Log into your account, then click on “My Order” and look for the product that you’d like to cancel.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I return an item?

You may contact us at +60129129088 or email [email protected] to make an arrangement.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

What are the reasons that I can return an item?

• The item is not functioning or defective/damaged upon receipt • The item is incorrect or not the item you ordered as indicated on the order summary, or if there are missing items or parts inside the packaging.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I register for CK E-store shopper account?

Simply click on “My account” at the top right corner of the website. You can login using your Facebook or create a login credentials using your email address.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I change my account information?

Log into your account and click on “Account settings” to update your account information

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I reset my password if I forgot it?

Simply click on this link https://www.ckbuilders.com.my/forget_password/, enter your email address and we'll email you the instructions on how to reset your password.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I place an order?

Simply add to cart the product that you’d like to purchase and proceed to checkout. For first time CK e-store shoppers, you may sign up for convenient shopping moving forward or continue as guest to provide your shipping details.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How much do I pay for shipping fee?

Enjoy free delivery for purchase of RM100 and above in a single receipt. Purchases below RM100 and some other products might incur a shipping fee which varies per location. Please refer to the calculation of the shipping fee upon checkout.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

What are the payment methods available?

We accept Credit Card/Debit Card, FPX, Grabpay, Boost, MCash, Touch n Go, Maybank, and QRPay

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I use my voucher?

Simply enter the voucher code upon checkout to enjoy your discount

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will you send me a confirmation after placing an order?

Yes, we’ll notify you through email after the payment has been completed.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

When can I receive my order?

Delivery takes 7 to 14 working days, unless specified otherwise.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How do I track the status of my order?

Log into your account, then click on “My Order” to check the status of your order

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will I be notified before delivery?

Yes, our delivery personnel will call you on the date and time of delivery before delivering to your doorstep.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

I am not at home at the time of delivery, what should I do?

Should you not be able to receive your order, a re-delivery will be arranged at another time

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Will I be able to change my delivery address after placing an order?

Kindly send an email to [email protected] or call our customer service +60129129088 to make an arrangement.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

How can I cancel my order?

Log into your account, then click on “My Order” and look for the product that you’d like to cancel.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Contact us at +6011-3493 3333 or email [email protected] for more information and inquiries.

CK Builders Concept Sdn Bhd https://www.ckbuilders.com.my

Contact us at +6011-3493 3333 or email [email protected] for more information and inquiries.

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All Category

How can I register for CK E-store shopper account?

How can I change my account information?

How can I reset my password if I forgot it?

How can I place an order?

How much do I pay for shipping fee?

What are the payment methods available?

How can I use my voucher?

Will you send me a confirmation after placing an order?

When can I receive my order?

How do I track the status of my order?

Will I be notified before delivery?

I am not at home at the time of delivery, what should I do?

Will I be able to change my delivery address after placing an order?

How can I cancel my order?

How can I return an item?

What are the reasons that I can return an item?

How can I register for CK E-store shopper account?

How can I change my account information?

How can I reset my password if I forgot it?

How can I place an order?

How much do I pay for shipping fee?

What are the payment methods available?

How can I use my voucher?

Will you send me a confirmation after placing an order?

When can I receive my order?

How do I track the status of my order?

Will I be notified before delivery?

I am not at home at the time of delivery, what should I do?

Will I be able to change my delivery address after placing an order?

How can I cancel my order?