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Mirai Energy helps homeowners and businesses transition to solar energy with confidence. We provide both solar water heaters and solar panel systems, giving customers flexible options that suit their property, lifestyle and budget. Instead of pushing the biggest system, we focus on helping you plan your solar journey step by step — ensuring better long-term savings and practical results. From consultation and system design to installation and after-sales support, we manage everything under one roof. Solar is an investment — and we are here to make sure it works for you. Mirai Energy 帮助住家和商业从容的拥有太阳能系统 我们提供太阳能热水器和太阳能板系统，为客户提供灵活的选择，以满足其产业、生活方式和预算的需求。我们不推销最大的系统，而是专注于帮助你逐步规划太阳能之旅，确保更佳的长期节能效果和正式可行的成果。 从咨询和系统设计到安装和售后支持，我们提供一站式服务。 太阳能是一项投资——我们将竭诚为你服务，确保它为你带来收益。

Mirai Energy is a one-stop solar solution provider offering: Solar water heater systems Solar panel (solar PV) systems Solar program consultation (ATAP, NEM Sarawak, SELCO Sabah) After-sales support and maintenance We serve residential, commercial and industrial properties nationwide. Mirai Energy是一家提供一站式太阳能解决方案的供应商，服务包括： 太阳能热水器系统 太阳能电池板（光伏）系统 太阳能项目咨询（ATAP、NEM Sarawak、SELCO Sabah） 售后支持和维护 我们服务于全马各地的住宅、商业和工业用户。

Yes. Mirai operates nationwide across Peninsular Malaysia, Sabah and Sarawak with HQ in Selangor. Our expansion is built on project experience and network development over the years — allowing us to support residential, commercial and industrial projects beyond Klang Valley. Solar is a long-term investment. We ensure consistent quality and coordination regardless of location. 是的。Mirai 的业务遍及马来西亚半岛、沙巴和砂拉越，总部位于雪兰莪。 多年来，我们凭借丰富的项目经验和广泛的网络不断拓展业务，从而能够为巴生谷以外的住宅、商业和工业项目提供支持。 太阳能是一项长期投资。无论项目位于何处，我们都确保始终如一的高质量和协调性。

Mirai is not just a sales company — we are a one-stop solar solution provider for both solar water heaters and solar PV systems. We focus on: Proper system sizing (not overselling capacity) Technical explanation before closing Trained installer with strict SOP Transparent warranty structure Long-term system performance Our approach is practical: optimize savings first, then scale strategically. Mirai 不仅仅是一家销售公司，我们更是一家提供一站式太阳能解决方案的供应商，产品涵盖太阳能热水器和太阳能光伏系统。 我们专注于： 合理的系统容量规划（绝不超卖容量） 成交前的技术讲解 训练有素的安装人员，严格执行标准操作流程 (SOP) 透明的保家体系 长期稳定的系统性能 我们的方法务实：首先优化节源需求，然后才根据需求优化效果。

Yes. We have a dedicated internal team handling: Quotation & documentation Authority submissions Project coordination After-sales support We do not outsource. Our team manages the process from consultation to completion, provide a seamless procedure, worry-free solar journey for you. 我们有专门的内部团队负责： 报价及文件存档 审批流程 项目协调 售后支持 我们不外包。 我们的团队会负责从咨询到项目完成的整个流程。 让你在安装太阳能可以有个放心安心的过程

Because Mirai is a one-stop solar solution provider, we offer more than just one product option. We provide both solar water heater and solar PV systems, allowing homeowners and business owners to plan their solar journey according to their budget, property condition and investment objective. Some customers start with solar water heater to reduce immediate electricity consumption. Some proceed directly with solar panels. Some implement in phases. Our role is to help you structure the journey wisely. Our goal is optimized solar investment return — not maximum system size. Mirai是一家提供一站式太阳能解决方案的供应商，因此我们提供的产品选择远不止一种。 我们同时提供太阳能热水器和太阳能光伏系统，让住家和商家能够根据预算、房屋状况和投资目标规划他们的太阳能之旅。 有些客户首先安装太阳能热水器以降低短期用电量。 有些客户直接安装太阳能电池板。 有些客户则分阶段实施。 我们的职责是帮助你合理规划整个太阳能之旅。 我们的目标是实现最佳的太阳能投资回报，而非追求系统规模最大化。

A solar water heater absorbs heat from sunlight through vacuum tubes and transfers it directly to heat the water stored in the tank. At Mirai, our system uses a direct heating method for higher heat efficiency. 太阳能热水器通过真空管吸收太阳光的热量，并将其直接传递给储水箱中的水进行加热。 Mirai 的系统采用直接加热方式，以实现更高的热效率。

Solar Accelerated Transition Action Programme (Solar ATAP) is available for Peninsular TNB consumer only. Key Features - Eligible for TNB consumers in Peninsular Malaysia - Not applicable if already under another solar program - Excess energy after self-consumption can be exported to TNB - Monthly bill offset mechanism (contra within the same billing cycle) - Residential export rate: Based on Energy Charge tariff - Commercial & Industrial export rate: Based on SMP rate - 10-year agreement duration Solar Accelerated Transition Action Programme (Solar ATAP) 仅适用于马来西亚半岛的 TNB 用户。 主要特点 - 适用于马来西亚半岛的 TNB 用户 - 如果你已参与其他太阳能计划，则不适用此计划 - 自用后多余的电力可以输送至 TNB - 每月账单抵扣机制（在同一账单周期内抵扣） - 住宅用户输送电价：基于能源收费标准 - 商业及工业用户输送电价：基于 SMP 电价 - 协议期限为 10 年

Net Energy Metering (NEM) is available for Sarawak Energy Berhad (SEB) consumers in Sarawak only Key Features: - 100% solar export to SEB (separate export meter required) - Capacity capped at 75% of past 3-month average consumption 30kWac: Power system study required 50kWac: Consultation with SEB's Single Buyer required - No hybrid with battery (BESS) allowed - 10-year contract Application subject to authority approval Net Energy Metering (NEM) 仅适用于砂拉越能源有限公司 (SEB) 在砂拉越境内的用户。 主要特点： - 100% 太阳能电力输出至 SEB（需单独安装输出电表） - 容量上限为过去三个月平均用电量的 75% 30kWac：需进行电力系统研究 50kWac：需与SEB Single Buyer协商 - 不允许使用储能系统 (BESS) - 10 年合约 申请需经部门批准

Currently, there is no export-based solar program available in Sabah. Consumers can consider SELCO (Self-Consumption), which allows solar PV installation primarily for self-usage only. Under SELCO: - Solar energy is used for self-consumption only - No excess export to the grid - Helps reduce daytime electricity bills Hybrid systems with battery energy storage can also be installed to store excess energy for later use, providing additional energy stability and backup support. 目前，沙巴州没有以输出能源为导向的太阳能项目 消费者可以考虑自用太阳能发电系统（SELCO），该系统允许安装太阳能光伏发电装置，主要用于自用。 自用太阳能发电系统的特点： - 太阳能仅用于自用 - 不向电网输送多余电力 - 有助于降低白天的电费 消费者也可以考虑安装带有电池储能的混合系统，以储存多余的电力供以后使用，从而提供额外的能源稳定性和备用电源。

Many brands use indirect heat transfer systems (copper pipe heating concept). Mirai uses a direct water heating mechanism, which improves efficiency and reduces common leakage risks caused by design limitations. 许多品牌采用间接传热系统（铜管加热方式）。 Mirai 采用直接水加热机制，提高了效率，并降低了因设计缺陷导致的常见泄漏风险。

No. Mirai is designed with an independent hot water mechanism, preventing unnecessary mixing and maintaining consistent hot water temperature. 不，Mirai 采用独立热水机制设计，防止不必要的混合，并保持稳定的热水温度。

Residential 180L – Up to 4 showers 240L – 4–6 showers 300L – 6–8 showers We recommend sizing based on number of bathrooms and usage pattern, not just number of occupants. Commercial & Industrial Commercial and industrial solar water heating systems are almost always customized because they are designed according to individual needs, so there is no fixed system size. 住宅用 180升 – 最多可供4个淋浴间使用 240升 – 可供4-6个淋浴间使用 300升 – 可供6-8个淋浴间使用 我们建议根据浴室数量和使用模式来确定容量，而不仅仅是居住人数。 商业及工业使用 商业和工业用太阳能热水系统几乎都是定制的，因为它们是根据具体需求设计的，所以没有固定的系统容量。

Mirai system still absorbs heat during cloudy weather as it absorbs heat from UV instead of just sunlight. On prolonged rainy days, the built-in electric backup heater will optional for automatically assist. Mirai系统即使在阴天也能吸收热量，因为它吸收的是紫外线而非阳光的热量。在持续下雨天，内置的备用电加热器将自动启动辅助加热功能（可选）。

The solar heating process itself does not use electricity. Electricity is only used for backup heating when needed. Our system minimizes electric heating exposure, reducing risk compared to conventional instant water heaters. 太阳能加热过程本身不使用电力。 电力仅在需要时作为备用加热。 我们的系统最大限度地减少了电力加热的使用，与传统即热式热水器相比，风险更低。

10 years: Tank, vacuum tubes & bracket (structural components) 1 year: Controller, wiring & piping, workmanship Electrical components & piping are affected by external factors such as weather, power fluctuations and/or water pressure. 10年：热水桶、真空管及支架（结构部件） 1年：控制器、水管电线、手工 电子元件和管道会受到天气、电压和/或水压等外部因素的影响。

Yes. Many homeowners switching from 2–3 instant heaters to solar water heater save approximately RM100–RM120 monthly, depending on usage. 是的。许多屋主从2-3个电加热热水器换成Mirai太阳能热水器后，每月大约可以节省100-120令吉（取决于使用情况）

We can inspect and advise. However, many repair cases are due to design limitations of other brands. End up, replacement is more practical than repair. 我们可以进行检查并提供建议。 然而，许多维修源头是由于其他品牌的设计缺陷造成的。 最后，更换比维修更划算。

Yes. Proper structural bracket and professional installation are critical. Mirai uses quality mounting systems and trained installation teams to ensure safety and durability. 是的。合适的支架和专业的安装很重要。 Mirai采用优质的材料和训练有素的安装团队，以确保安全性和耐用性。

Solar panels convert sunlight into DC electricity, which is then converted to AC electricity by an inverter to power your home or business. 太阳能电池板将阳光转化为直流电，然后通过逆变器将直流电转化为交流电，为你的家庭或企业供电

At Mirai, we recommend installing solar water heater first. After 1–2 months, your electricity bill becomes clearer, allowing more accurate solar panel sizing for optimal savings. 在Mirai，我们建议先安装太阳能热水器。 1-2个月后，你的电费账单会更加清晰，从而可以更准确地选择太阳能电板系统的大小，实现最佳投资效应。

Savings depend on system size, electricity tariff and usage pattern. Proper system sizing ensures optimal offset of your energy charge. 节省的电费取决于系统规模、电价和用电模式。 合理的系统规模选择可确保最大限度地抵消您的电费。

Solar panels typically last for 25 to 30 years, with many high-quality systems continuing to produce electricity beyond 30 years, albeit at lower efficiency. Inverters generally last 10-15 years depending on brand and environment. 太阳能电池板的使用寿命通常为 25 至 30 年，许多高质量的系统即使效率降低，也能在 30 年以上继续发电。 逆变器的使用寿命通常为 10 至 15 年，具体取决于品牌和使用环境。

Solar panels usually come with: 10–15 years product warranty 30 years performance warranty Inverter warranty varies between 5–10 years depending on model. 太阳能板通常享有： 10-15年产品保家 30年产能保家 逆变器保家因型号而异，一般为5-10年。

For safety reasons, standard grid-tied systems shut down during blackout. If backup is required, a hybrid system with battery is needed. 出于安全考虑，标准的并网系统在停电期间会自动关闭。如果需要备用电源，则需要配备电池的混合系统

Roof suitability depends on: Structural condition Orientation Shading Roof material We conduct site assessment before confirmation. 屋顶适用性取决于： 结构状况 屋顶朝向 遮阳情况 屋顶材料 我们会在确认前进行现场评估。

Residential projects typically take 1–2 days depending on system size and roof condition upon good weather condition. Commercial & industrial projects highly depends a system size, roof access and weather condition. Project timeline will be provided for commercial & industrial projects 住宅项目通常需要 1-2 天，具体时间取决于系统规模和屋顶状况（天气良好为首要条件） 商业和工业项目则很大程度上取决于系统规模、屋顶施工条件和天气状况 商业和工业项目我们会提供详细的施工时间表

Solar panels require minimal maintenance. Periodic cleaning and inspection are recommended to maintain optimal performance. 太阳能电池板几乎无需维护。但是建议定期清洁和检查，以保持最佳性能。