Do we need to hire a barista?

No. Cupffee uses a fully automatic coffee machine, so daily operation is simple and suitable for staff self-service or counter operation.

Is machine rental required?

For the subscription package, the machine and chiller are included under the coffee subscription model. The customer subscribes to the monthly coffee package.

Does the retail package include cups?

Yes, the Signature Retail Package includes takeaway cups. The Signature Office Package does not include cups because office clients usually use their own cups.

Can outstation customers subscribe?

Outstation arrangements depend on area. For East Malaysia, Cupffee currently supports outright purchase instead of the monthly subscription package.

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Question: What happens if the machine needs support?

Common Questions From Business Owners

Answer: Cupffee provides technical support and guidance. Many issues can be solved remotely through video call.

Cupffee Sdn Bhd

[email protected]

J-07-01, Jalan Solaris, Solaris Mont Kiara, 50480 Kuala Lumpur, Malaysia.

Looking to add a cafe to your business in Kuala Lumpur? Cupffee offers hassle-free automated coffee corner solutions with machine supply, servicing, and complete beverage support included. Contact us today to get started!

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