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• All quotations are subject to final confirmation. • A deposit is required before production starts. • Any changes after confirmation may involve additional charges. • Installation dates may change depending on site condition, weather, or material availability. • Custom-made products are non-refundable once production has started. • Outdoor installations are not covered under warranty unless stated otherwise. • We are not responsible for glass breakage during dismantling or repair works. • Warranty only covers manufacturing defects under normal usage. • We reserve the right to update these terms at any time.

• Orders can only be cancelled before production starts. • Deposits are non-refundable once production has started. • Custom-made items are not refundable or exchangeable. • Approved refunds will be processed within 7–14 working days.

• Delivery and installation schedules will be arranged upon confirmation. • Delays may occur due to weather, site conditions, or unforeseen circumstances. • Customers are advised to inspect products upon delivery.

We may collect customer information such as name, contact number, email, and address for quotation, delivery, and customer support purposes. Your information will be kept private and will not be shared with third parties unless required for business or legal purposes.