List of Frequently Asked Question Sense of Touch (SS2) Sdn Bhd Selangor, Subang, Malaysia, Kuala Lumpur (KL), Petaling Jaya (PJ)

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Will I see results after just one scalp treatment?

You will feel an “instant effect”, but real improvement takes time. After one treatment, you can clearly feel your scalp is fresher, hair roots are more voluminous, and odor is reduced. However, issues like hair loss, sensitivity, or dandruff are considered “scalp condition problems” and require continuous care based on the scalp’s renewal cycle (approximately 14–21 days) for stable results.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Do I need to purchase a package?

No. We do not practice forced selling. You can try the treatment first and decide based on your own experience. Many clients choose long-term care only after seeing the changes from their scalp scan before and after.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

My scalp is very red and itchy. Will the treatment cause stinging?

No, we will assess before proceeding. If your scalp is in a sensitive condition, we will use soothing botanical serums with gentle application methods. The entire process feels cooling and relaxing, not irritating.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

I wash my hair every day. Do I still need scalp treatment?

Yes. Washing ≠ deep cleansing. Daily shampoo only removes surface oil, but oxidized sebum, product buildup, and dead skin inside the follicles cannot be removed. Scalp treatment focuses on “deep cleansing + restoring the scalp environment”, which daily washing cannot achieve.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Will my hair become flat or oily after the treatment?

No, it will actually feel more voluminous. We follow a “cleanse first, then rebalance” approach. Once blockages are cleared, the hair roots gain better support. We will also help style your hair after the treatment, so your overall look will feel fresher and more polished than before.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

I have high stress and often stay up late. My scalp feels tight. Can this be improved?

Yes, and this is a key issue for many people. Stress affects scalp circulation, leading to tightness, excess oil, and even hair loss. Our treatments include scalp and shoulder-neck relaxation. Many clients report not only a more relaxed scalp, but also improved sleep quality after the session.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Can scalp treatment stop hair loss immediately?

It will not stop “instantly”, but it can be effectively managed. Hair loss is usually a long-term accumulated issue. The role of treatment is to: -Stabilise the follicle environment -Reduce further deterioration -Improve conditions for new hair growth With consistent care, visible improvement can be seen over time.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Why does scalp treatment include shoulder and neck massage?

Because circulation affects scalp health. Tension in the shoulders and neck can restrict blood flow, making it harder for nutrients to reach the hair follicles. Once relaxed, the absorption and effectiveness of the treatment will improve.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Can grey hair be dyed to look natural? Will it look too flat or overly black?

Yes, it can be blended naturally. We adjust the color formulation to blend grey hair with your overall hair color, instead of making it look flat or overly dark. As your hair grows out, it will also appear more natural and less obvious.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Why does my hair turn yellow so quickly after coloring? Can it be avoided?

It can be slowed down, but not completely avoided. The fading speed depends on your hair condition and base color. We include post-color repair treatments and recommend color-protecting shampoos to help maintain the color longer and keep it looking more refined.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

I’ve dyed my hair black or dark before. Can I still achieve a misty/soft color?

Yes, but it requires assessment. Previously dyed dark hair may have pigment buildup. We will adjust our approach based on your condition and aim to achieve the closest possible result without causing unnecessary damage.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

How long does hair color usually last?

Typically around 4–8 weeks. Lighter and cooler tones tend to fade faster. With proper aftercare, the color will fade more naturally rather than turning yellow or dull.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

My hair is very dry. Is it still suitable for coloring?

Your hair condition needs to be assessed first. If your hair is too damaged, we will recommend repairing it before coloring instead of proceeding immediately. We prioritize “hair health” over forcing a service.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

What is a protein treatment? Is it the same as Keratin treatment?

Yes, they are basically the same concept. Protein treatment (Keratin Treatment) works by infusing keratin into the hair, repairing damaged structures and forming a protective layer on the surface. The effects include: -Smoothing frizz -Improving softness and shine -Making hair easier to manage However, its main purpose is repair and smoothing, not changing the hair structure.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Is Keratin the same as straightening (Rebonding/Relaxing)?

No, they are fundamentally different. 👉 Keratin (Protein Treatment) Main function: Repair + Smooth Effect: Natural smoothness, reduces frizz Will not become “pin-straight” Gradually washes out (not permanent) Suitable for: Frizzy, dry, severely damaged hair 👉 Straightening (Rebonding/Relaxing) Main function: Changes hair structure Effect: Naturally straight, sleek Chemical restructuring (semi-permanent) New hair growth will be visibly different Suitable for: Those who want a clearly straight result

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

My hair is naturally wavy/curly. Which one should I choose?

It depends on your goal, not the name of the service. If you want natural smoothness, less frizz, and easier maintenance → choose Keratin Treatment If you want a clearly straight, sleek result and change in hair texture → choose Rebonding/Relaxing If you’re unsure, we will first assess your hair condition and recommend the most suitable option for you.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Can perming and straightening be done on the same day?

It depends on your hair condition. If your hair is healthy, it can be done on the same day. If your hair is weaker, we will recommend doing it separately to avoid excessive damage.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Do I need to wait a few days before washing my hair after perming or straightening?

No. With modern technology, washing your hair on the same day will not affect the results.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Is permed hair difficult to manage?

No, we will teach you simple methods. After the service, we will guide you on “easy daily styling techniques” so you can maintain the look at home effortlessly.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

How long does each service take?

Estimated duration as follows: -Scalp treatment: approx. 1.5–2 hours -Hair coloring: approx. 2–3 hours -Perming / Straightening: 3–4 hours -Special design coloring (e.g. highlights): 3–4 hours or more We recommend allowing sufficient time to ensure a comfortable experience.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

I don’t know which hairstyle suits me. Can you help design it?

Yes, this is our strength. We will design a hairstyle that is both flattering and easy to manage based on your face shape, hair type, hair volume, and daily lifestyle habits.

Sense of Touch (SS2) Sdn Bhd https://www.senseoftouch.com.my

Do I need to wash my hair before a haircut?

It is recommended. Clean hair allows for a more accurate natural fall and helps the stylist create better lines and structure.

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All Category

Will I see results after just one scalp treatment?

Do I need to purchase a package?

My scalp is very red and itchy. Will the treatment cause stinging?

I wash my hair every day. Do I still need scalp treatment?

Will my hair become flat or oily after the treatment?

I have high stress and often stay up late. My scalp feels tight. Can this be improved?

Can scalp treatment stop hair loss immediately?

Why does scalp treatment include shoulder and neck massage?

Can grey hair be dyed to look natural? Will it look too flat or overly black?

Why does my hair turn yellow so quickly after coloring? Can it be avoided?

I’ve dyed my hair black or dark before. Can I still achieve a misty/soft color?

How long does hair color usually last?

My hair is very dry. Is it still suitable for coloring?

What is a protein treatment? Is it the same as Keratin treatment?

Is Keratin the same as straightening (Rebonding/Relaxing)?

My hair is naturally wavy/curly. Which one should I choose?

Can perming and straightening be done on the same day?

Do I need to wait a few days before washing my hair after perming or straightening?

Is permed hair difficult to manage?

How long does each service take?

I don’t know which hairstyle suits me. Can you help design it?

Do I need to wash my hair before a haircut?