List of Frequently Asked Question W E Sales & Services Sdn Bhd Selangor, Malaysia, Kuala Lumpur (KL), Seri Kembangan

W E Sales & Services Sdn Bhd https://www.wess.com.my

What is your company's registered name & TIN Number?

Our registered company name is W E Sales & Services Sdn Bhd (494001-V). TIN: C10791390090

W E Sales & Services Sdn Bhd https://www.wess.com.my

Where is your company located?

We are located at 2, Jalan Platinum, Off Jalan Perindustrian BJ2T 1, Kaw. Perindustrian Balakong Jaya 2 Tambahan, 43300 Seri Kembangan, Selangor, Malaysia

W E Sales & Services Sdn Bhd https://www.wess.com.my

How can I contact customer service?

You can reach us by phone at 1700-81-8866 or +603-8961 9311, via WhatsApp at 60123163835/60122783835, or by email at [email protected].

W E Sales & Services Sdn Bhd https://www.wess.com.my

Are you active on social media?

Yes, you can follow us on Facebook, Instagram, YouTube, LinkedIn, and TikTok

W E Sales & Services Sdn Bhd https://www.wess.com.my

Where can I find your Return & Refund terms?

Our Return & Refund Policy is easily accessible through the quick links at the bottom of our website

W E Sales & Services Sdn Bhd https://www.wess.com.my

What your office working hour?

MON-FRI (9:00AM-5:45PM) SAT: 9:00AM-1:00PM

W E Sales & Services Sdn Bhd https://www.wess.com.my

Can I view your product catalogue online?

Yes, you can browse or download our full catalogue from the "Catalogue" section on our website

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you provide product demonstrations or media?

Yes, we have a "Media" section that includes a Photo Gallery and Videos for our products

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you offer additional services alongside your products?

Yes, we offer various services which can be viewed in the "Services" category on our website. We do provide "Repair & Maintenance" Service & "On-Site Training". Please Contact Us for On-Site Training: Whatapps: 012-316 3835/[email protected].

W E Sales & Services Sdn Bhd https://www.wess.com.my

What types of Mello Welding Machines do you supply?

We offer a comprehensive range of Mello Welding Machines including ARC Series, MIG Series, Pulse Series, CUT Series, and TIG Series

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you sell specialized welding equipment?

Yes, we supply Spot Welders, Stud Welding Machines, Laser Welding Machine, Robotic Welding and new Low-spatter welding machines. We are Top Supplier in Malaysia for High Techinical Machine

W E Sales & Services Sdn Bhd https://www.wess.com.my

Can I buy welding machine accessories from your store?

Absolutely. We carry various welding accessories and equipment, including specific accessories for spot welders/stud welder/laser welding/robotic welding etc. You may direct contact us via Whatapps: 6012-316 3835/ 6012-278 3835.

W E Sales & Services Sdn Bhd https://www.wess.com.my

What types of power tools do you carry?

Our extensive power tool selection includes grinders, air blowers, drillers, hammers, measuring tools, polishers, saws/cutters, and impact wrenches.

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you sell cordless power tools?

Yes, we supply both NFK Cordless Power Tools and WESS Cordless Power Tools

W E Sales & Services Sdn Bhd https://www.wess.com.my

What types of saws and cutters do you offer?

Our cutting tools category includes circular saws, mitre saws, and general cutters

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you have measuring tools available?

Yes, we provide measuring tools such as Laser Distance Meters

W E Sales & Services Sdn Bhd https://www.wess.com.my

What kind of general accessories do you sell for your tools?

e stock a variety of accessories, including diamond blades, TCT saw blades, and polisher accessories

W E Sales & Services Sdn Bhd https://www.wess.com.my

Woodworking & Lamello Equipment

We supply Lamello Gluing Systems (including applicators and nozzles), Join Wood systems (like the P System), Laminate Trimmers, and Wood Repair System installations

W E Sales & Services Sdn Bhd https://www.wess.com.my

Are you the only Authorized Dealer for LAMELLO?

Yes, We are the ONLY Authorized Dealer in Malaysia. We could provide the Authorization Certificate as per requested.

W E Sales & Services Sdn Bhd https://www.wess.com.my

Are there job opportunities available at your company?

Yes, we regularly update our "Job & Career" page with current vacancies for prospective applicants

W E Sales & Services Sdn Bhd https://www.wess.com.my

How long do you take to deliver?

Normally around 3-5 days business day to deliver your goods upon payment received. East Malaysia: 7-10 business days. *Term is subjective to stock availability and within Klang Valley. Kindly Contact for actual lead time.*

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do you deliver out from Malaysia?

Yes, however delivery charges and Delivered Duty Paid (DDP) is borned by Buyer. However, buyer is allowed to do SELF-PICK UP or pcik up by own's trusted appoinetd shipping agency.

W E Sales & Services Sdn Bhd https://www.wess.com.my

Do I entitled for warranty?

Yes (machines only), Please refer to the repective machine catalogue/product page for warranty period. Note: Please keep your receipt & Serial Number for warranty claim.

W E Sales & Services Sdn Bhd https://www.wess.com.my

Is spare part entitled for warranty?

No, spare part & accessories are not entitled for warranty. Please contact for advice. (T&C Applies)

Explore answers with confidence.

All Category

What is your company's registered name & TIN Number?

Where is your company located?

How can I contact customer service?

Are you active on social media?

Where can I find your Return & Refund terms?

What your office working hour?

Can I view your product catalogue online?

Do you provide product demonstrations or media?

Do you offer additional services alongside your products?

What types of Mello Welding Machines do you supply?

Do you sell specialized welding equipment?

Can I buy welding machine accessories from your store?

What types of power tools do you carry?

Do you sell cordless power tools?

What types of saws and cutters do you offer?

Do you have measuring tools available?

What kind of general accessories do you sell for your tools?

Woodworking & Lamello Equipment

Are you the only Authorized Dealer for LAMELLO?

Are there job opportunities available at your company?

How long do you take to deliver?

Do you deliver out from Malaysia?

Do I entitled for warranty?

Is spare part entitled for warranty?